**Elevate Your Website Engagement with ChatGPT on 123websites**
Have you ever found your website visitors grappling to find what they are looking for? Trust us, you are not alone. Quite often, brief search queries in a website's search box end up in the frustrating territory of "No results found". It's not hard to imagine how amazing it would be if ChatGPT could comprehend your entire website content, facilitating meaningful interactions with visitors.
In this blog, we're going to introduce an innovative way to index your website content and integrate it with ChatGPT, making it a part of the user's conversation or search query. The equation is simple: ChatGPT + Your Website Content. Intrigued? Let's delve deeper.
### Why Harness the Power of ChatGPT for Your Website Content?
There are numerous reasons to bring together ChatGPT and your website content, but the most compelling one is: Enhanced customer engagement.
As visitors get more accustomed to having conversations with AI, like ChatGPT, their search queries will likely become more complex and longer. Today's standard search functions, designed to accommodate 1-2 keywords, often fall short and return the dreaded "No results found".
Users now anticipate a more conversational experience, rather than a plain list of webpages. They want to ask their questions in a natural language and expect responses in a similar conversational manner - an expectation they have started to have from tools like ChatGPT.
The expectation isn't only about the style of response, but also about the substance. Users anticipate the responses to be based on your website's specific content and expertise, rather than just a general knowledge base of ChatGPT. To meet this expectation, we need something that picks the relevant pieces from your content based on the user query and sends them to the ChatGPT API.
### How Does It Work?
To index your website content and have it interact with ChatGPT, we use two systems, working in conjunction:
1. 123websites System: It indexes your website content utilizing OpenAI's large language models.
2. ChatGPT API: The API takes the relevant data from your content and generates responses to the user's query.
#### 123websites System
With the 123websites system, the first step is to crawl, parse, and index all your website content, making it ready for search using OpenAI language models. This process is technically referred to as “embeddings”.
When a user asks a question, the system matches the user’s query to the correct content segments relevant to the query. This matching happens across languages. Even if your content is in English and the user's query is in French, it will find the right content pieces.
The system then packages these content segments and sends them to the ChatGPT API.
#### ChatGPT API
The beloved ChatGPT API receives the request containing the user’s query AND the relevant pieces of content from your website. This is what we call “context”. And the API is prompted to respond within that context.
It's crucial to understand this part: We want the user to trust your expertise and website content. Therefore, we want ChatGPT to answer the question based on your website content – not from general knowledge.
The responses returned by the ChatGPT API are then elegantly presented in a widget, branded with your logo and background.
### Experience the Magic
To provide a hands-on experience of this functionality, we'd like to remind you that this service is exclusively available for 123websites users with a minimum basic plan.
Having said that, let's see how we can help your visitors literally talk to your website content.
#### Branding
What’s a bot without
some personality, right? We understand the importance of maintaining brand consistency. You can customize the logo, background, and the overall look and feel of the bot to reflect your brand.
#### Initial Greeting
You can also customize the initial greeting to make it catchy, fun, or even translate it to your local language.
#### Sample Questions
To guide your visitors, you can add some sample questions to initiate the conversation.
#### Search Integration
The power of this service is best harnessed when it's directly integrated into the 123 Website search experience.
#### Livechat
If you want to take the user engagement a notch higher, you can add the Livechat widget. This will let your visitors chat with your content. This also works great if you have essential contact information and other data on your website. It can serve as a customer service/lead generation tool for your website.
### Wrapping It Up
With ChatGPT as a part of your website experience, you are stepping into the future of online user engagement. Combining your content with the power of ChatGPT, you can create a more engaging, helpful, and conversational environment for your visitors.
Book an Appointment today with one of our 123 Website Specialist. Click on the Book A Call Button on this page...
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